Managing the sustainable development of the service sector in a modern conditions

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The article examines the issues of sustainable development of the service sector in the context of the so-called new reality. The issues of sustainable development and maintenance of economic stability are becoming especially relevant in connection with the consequences of the pandemic, which had an extremely negative impact on many areas of socio-economic activity, including the service sector. In the context of global digitalization, technologies for the provision of many services are radically changing, which are acquiring an online format. The change of consumer generations leads to the emergence of a fundamentally new category of so-called digital consumers, for whom any service is associated primarily with its information and communication support. The article proposes to modify the concept of sustainable development of the service sector by introducing, along with the economic, social and environmental components, one more component - the information and communication component.

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Service sector, service, service economy, tourism, global digitalization, sustainable development, information and communication support

Короткий адрес: https://readera.org/140259953

IDR: 140259953   |   DOI: 10.24412/1995-042X-2021-2-75-82

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