Cultural intelligence as a factor shaping attitudes towards disability in the workplace

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The issues of disability inclusion represent a challenge to managers and experts. Attitudes towards disability influence the effectiveness of disability inclusion. In Russia, even though a social model of disability has been promoted and people are willing to assist persons with disabilities, attitudes towards such employees tend to be ambiguous. These attitudes are highly associated with the perception of the disabled as incapable of work, with the feeling of charity and also distrust. It appears necessary to ease negative attitudes, especially in the workplaces. This paper considers individual cultural intelligence as a factor influencing attitudes towards disability. 122 employees from Russian organizations participated in a survey and filled in the standard Cultural Intelligence Scale, the Disability Attitude Implicit Association Test, and the Attitudes to Physical Disability Scale. The study confirmed that cultural intelligence significantly affects attitudes towards employees with disabilities. Individuals with higher cultural intelligence show more positive attitudes towards the disabled. On the one hand, this suggests that cultural intelligence can be used as a new tool to regulate attitudes towards people with disabilities and ensure effective cooperation between disabled and non-disabled employees. On the other hand, this also inspires a wide range of possible applications of cultural intelligence.

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Implicit attitudes, cultural intelligence, attitudes towards disability, employees with disabilities, quantitative study

Короткий адрес: https://sciup.org/147241970

IDR: 147241970   |   DOI: 10.17072/2078-7898/2023-2-229-240

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