Innovations in the production of public services: main directions and related areas (literature review)

The paper is devoted to the study of innovations in the field of public services. It provides a literature review on innovation in the public sector, identifies issues, areas of contemporary research and related areas. The author makes a conclusion about the growing interest in innovations as a means of increasing the efficiency and quality of public services. The paper shows the change in approaches to innovation in the public sector that has intensified the development of relevant areas of practice, as well as scientific interest in such related topics as stakeholder engagement, leadership, network governance, the role of citizens in the innovation process, the value dimension of innovation, etc. When stating the undoubted development of management in the direction of innovativeness in its broadest sense, the author concludes that the sphere of public administration is the most inertial in relation to innovative development.