Forecasting the target values of the Federal target program “Development of domestic and inbound tourism in the Russian Federation 2011-2018”

In Russia over the past 20 years, a series of processes has occurred, which entailed strong changes in the external, internal economy, labor market and the tourist market of the country. Some changes did not receive positive dynamics, others faced a series of failures. Looking at the hospitality industry in a specific way, one can understand that the inefficient development of this cluster is due to the fact that the services provided by this sector are at a very low level. Moreover, the quality of services is always equal to the professional level of employees and their desire to provide a guest with a personalized service with an individual approach to it. It is such a process of work that serves as a factor in the involvement of personnel in the process of providing services and the continued successful existence of the enterprise in the services market and its development. The last 5-10 years can be described as the time for the design of the hospitality industry as an independent industry...