Use of the process approach to improve the efficiency of the quality management system at the machine-building enterprise of Kuznetov PJSC

Aspects and features of a process approach aimed at the interaction of departments and officials, removing the barriers between them and combining the efforts of all enterprise structures to achieve strategic goals are considered. The process approach is considered one of the most effective tools for increasing business efficiency. The essence of this approach is that all the activities of the enterprise are considered as a set of processes, which are a combination of interrelated and interacting activities. Each process, in turn, has inputs that translate into outputs, resources, internal and external customers, suppliers, and other interested parties. Based on the study, the relevance and importance of applying the process approach at one of the largest enterprises producing engines for aircraft, gas pumping stations, power plants, for the rocket and space industry and outboard motors for small boats is substantiated. By industry affiliation, it belongs to machine-building enterprises...