Digital literacy of professionals working at modern lodging and catering companies of the Republic of Crimea

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The research focuses on defining the level of digital literacy among the professionals engaged in the hospitality segment, specifically lodging and catering facilities of the Republic of Crimea in order to achieve their best possible performance and extend the field of their productive employment; the latter contributes to the greater efficiency of the performance potential use due to the implementation of advanced technologies and accommodation of its key components in the context of the information (digital) society. Notably, the key components required to reach high level of digital literacy among professionals employed at lodging and catering companies of the Republic of Crimea and develop it into a competence applicable not only in the professional scope, but also in daily life include information literacy, computer literacy, communication literacy, attitude to technological innovations, digital consumption and digital safety. It has been found that the components of digital literacy play a major role in building a professional’s career under the conditions of fierce competition on the labour market or for access to professional knowledge. The conclusion has been made that the digital transformations in the economy of the Republic of Crimea and daily lives of its citizens make the driving force of the innovations, improvement of the living standards and social welfare; thus, it is important to be aware of the transformation towards new technologies while taking into consideration the components of digital literacy, of the re-education which helps acquire the competencies for the digital economy within the framework of continuing professional education and adopting new knowledge and technologies.


Digitalization, digital literacy, digital consumption, information technologies, software, lodging facilities, catering facilities

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IDR: 140261085   |   DOI: 10.24412/1995-042X-2021-4-201-210

Список литературы Digital literacy of professionals working at modern lodging and catering companies of the Republic of Crimea

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